Questions, answered.
Everything clients usually ask before their first visit. Can't find yours? Call or send us a message.
Do you take walk-ins?
Yes, when a technician is free. Booking ahead guarantees your time, especially on Fridays, Saturdays and before holidays.
How long does a gel manicure last?
Usually two to three weeks without chipping. Wearing gloves for cleaning and using cuticle oil daily helps it last.
What's the difference between gel, dip and acrylic?
Gel is a polish cured under an LED lamp; it's flexible and glossy. Dip powder is layered and sealed with no lamp, and it's very durable. Acrylic is sculpted from liquid and powder; it's the strongest option for long length and dramatic shapes.
Will gel or acrylic damage my natural nails?
Not when they're applied and removed properly. We never pry off product. Gel and dip are soaked off, and acrylic is filed down and soaked, keeping your natural nail intact.
How often do I need a fill?
Acrylic and gel extensions every two to three weeks. Lash extensions every two to three weeks, while about 40% of the lashes are still in place.
How long does a lash appointment take?
A full classic set takes about 1.5 to 2 hours. Volume can take up to 2.5 hours. Fills take 45 to 75 minutes.
Are lash extensions safe?
Yes, when applied by a trained artist. Extensions are bonded to your natural lashes, never to the skin. If you have sensitive eyes or allergies, ask about a patch test before your first set.
Can I bring a photo of a design I like?
Please do. Screenshots help us match the shape, length and colour. We'll tell you honestly if a design needs adapting to your nail size.
Do you do nails for kids?
Yes. Kids' manicures and polish are available for ages 12 and under.
What is your cancellation policy?
Please give us at least 24 hours' notice if you need to cancel or move your appointment, so we can offer the time to another client.
What payment do you accept?
Cash and all major credit and debit cards. Gift cards can be used for any service.
Do you sell gift cards?
Yes. See the gift cards page or ask at the front desk.
Still have a question?
We're happy to help. Call, text or send a message.